Operational Maturity Score (OMS)
A clear 0–100 view of your IT health.
Most small offices feel the symptoms of bad IT long before they see the cause: slow logins, random Wi-Fi drops, half-updated machines, and security tools no one quite understands. The Operational Maturity Score (OMS) turns all of that into a single, simple number — a 0–100 snapshot of how secure, stable, and well-maintained your environment really is.
Every Quiet IT Checkup now includes your OMS.
What the OMS Is
The OMS is Enuclea's small-business IT health score.
Instead of handing you a stack of technical findings, we give you a clear, business-friendly grade from 0–100 that shows:
- how exposed you are to common security issues
- how stable your network and Wi-Fi really are
- how healthy and maintained your devices are
- how organized and supportable your environment is
It's not a compliance audit, a penetration test, or a sales trick. It's a calm, honest read on where things stand today.
Why We Built It
Most IT conversations sound like noise: patches, firmware, RDP, firewalls, VPNs, EDR, MDR, zero trust. Small business owners don't need another acronym. They need a way to answer one simple question:
"Are we okay, or are we one bad day away from a real problem?"
We built the OMS to replace guesswork with clarity. Behind the scenes, it's rooted in the same foundational ideas used in CMMC Level 1 — the federal baseline for basic security hygiene — but adapted and re-weighted for normal small businesses that don't live in the world of government contracts and paperwork.
You get the benefits of a structured, standards-aware assessment, without the bureaucracy.
What the OMS Measures
The OMS is built from four weighted categories:
1. Security Posture (40%)
Firewalls, exposed ports (like public RDP), MFA, antivirus/EDR, and patching. Security carries the highest weight because one incident can stop the entire business.
2. Network Stability (25%)
Wi-Fi design, router placement, cabling, interference, router/modem health. Unreliable Wi-Fi is one of the biggest productivity killers in small offices.
3. Endpoint Health (20%)
Workstation and server maintenance, OS updates, AV/EDR health, aging hardware. This is where slow machines, failing drives, and it's just always a bit flaky live.
4. Operational Hygiene (15%)
Backups, documentation, password practices, equipment organization, inventory. This determines how easy it is to support, troubleshoot, and grow.
Each category is scored from 0–100, weighted, and combined into your final OMS score.
How the OMS Works During a Quiet IT Checkup
When you book a Quiet IT Checkup, we:
- review your Wi-Fi, router, and basic network layout
- look at key devices, update status, and basic protections
- check for things like exposed RDP and outdated routers
- note how organized and supportable everything is
From there, we calculate your OMS, including:
- a 0–100 score
- a breakdown by category
- a short, plain-language summary
- a small set of prioritized next steps
You'll see exactly why the score is what it is — and what would move it higher.
What Your Score Tells You
We group scores into four ranges:
- 90–100: Optimized — Secure, modern, and following best practices.
- 75–89: Stable — Mostly healthy, with a few recommended improvements.
- 50–74: Functional but Vulnerable — Things work, but risks and inefficiencies are present.
- 0–49: At Risk — Security gaps, outdated equipment, or serious stability issues likely exist.
Your OMS is not a scare tactic. It’s a way to see your environment the way we do, without needing to be technical.
How the Score Improves Over Time
As we make improvements — closing exposed ports, stabilizing Wi-Fi, replacing outdated equipment, turning on MFA, catching up on updates — your OMS score moves up.
We typically re-score twice a year (or after major changes), so you can see:
- before and after improvements
- which changes had the biggest impact
- how your risk level is trending over time
Instead of guessing whether IT is better than last year, you’ll be able to point to a number.
Where the OMS Fits in Enuclea’s Services
The OMS is now a standard part of how we work:
- Quiet IT Checkup — every checkup includes a baseline OMS.
- CO-IT (Collaborative IT) — we use the OMS to focus ongoing work where it matters most.
- Project Work — network redesigns, migrations, and cleanups are all reflected in your score.
It’s a quiet, consistent through-line that keeps everyone on the same page.
Want to See a Real Example?
We've published a sample Quiet IT Checkup report (with OMS included) so you can see what you'd actually receive — structure, tone, and level of detail.
Learn More About the OMS
If you'd like to go deeper into how the OMS is structured, how it's scored, and how it connects to small-business risk, we've documented it in more detail here:
Ready to See Your Score?
If you're tired of wondering whether things are fine, the OMS is a simple place to start.
You don't need to commit to a long-term contract. Just start with a Quiet IT Checkup.